94% sales valuation accuracy
97% sales fee satisfaction
92% lettings valuation accuracy
88% lettings fee satisfaction
NewquaySince opening during 2004, our office has grown from strength to strength, helping people with every aspect of buying, selling and letting property. We have had success selling several new home sites, to include the development of the Newquay Growth Area. Together with my team we have a combined 50 years’ experience, ...
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Newquay
Since opening during 2004, our office has grown from strength to strength, helping people with every aspect of buying, selling and letting property. We have had success selling several new home sites, to include the development of the Newquay Growth Area. Together with my team we have a combined 50 years’ experience, covering the whole of mid Cornwall. We welcome you to our friendly professional and comprehensive service, with customer satisfaction as our main focus. We very much pride ourselves on our customer service and we are proud of our customer reviews on the all agents website, resulting in our Newquay office being awarded the best agent in Newquay.
Since opening during 2004, our office has grown from strength to strength, helping people with every aspect of buying, selling and letting property. We have had success selling several new home sites, to include the development of the Newquay Growth Area. Together with my team we have a combined 50 years’ experience, covering the whole of mid Cornwall. We welcome you to our friendly professional and comprehensive service, with customer satisfaction as our main focus. We very much pride ourselves on our customer service and we are proud of our customer reviews on the all agents website, resulting in our Newquay office being awarded the best agent in Newquay.
Latest Reviews
8th Mar 2021
reviewed by 'Miles'
3rd Mar 2021
reviewed by 'Property'
24th Feb 2021
reviewed by 'Susan'
21st Jan 2021
reviewed by 'Vanessa Bella'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 94% | 97% | £34,000 | £730,000 |
| Lettings | 92% | 88% | £280 | £1,300 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 16 | 0 | 30 | 0 | 75 | 1 | 115 | 1 | 30 | 1 |
Areas covered
- TR7
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Jan 26,2019
Jan 26,2019
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Top class service. We were kept informed with both the sale and purchase of the properties. The staff were always very friendly and helpful in every way.
The process of buying and selling is very stressful but with everyone at Bradleys it was far less ...
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Jan 24,2019
Jan 24,2019
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Super communication all the way through. There was a constant updating of the housing market. Plenty of feedback was provided before an after all viewing visits....
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Suits my budget.
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Jan 23,2019
Jan 23,2019
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Dealing with Michelle had been fantastic. She has taken her valuable time to value my property, come to view it, print out comparison properties. Also followed up with phone calls and nothing was a problem.
I'm very impressed with Bradley's, Newquay and will always use ...
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Average.
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Jan 19,2019
Jan 19,2019
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We have just completed on a house that Richard sold us. He was very down-to-earth and straight with us. He was responsive to our queries and did help sort out some issues behind the scenes. His knowledge of the area was very good....
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not applicable
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Jan 09,2019
Jan 09,2019
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We have singled out the two people who we dealt with the most, when we sold our home through Bradleys Estate Agents in Newquay.
Kath & Octavia, were very professional in their work, and left no stone unturned, and nothing to chance.
I must also say ...
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Worth every penny that we were charged.
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Jan 09,2019
Jan 09,2019
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We initially chose Bradleys Estate Agents, as we have tended to see more Sold agent boards for them than for anyone else. Although Bradleys aren't the cheapest, you certainly get what you pay for - we have had friendly, professional, guidance throughout. Above all though ...
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The fees are in line with the service that we have received.
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Dec 22,2018
Dec 22,2018
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We used Bradley's Newquay to sell our property and dealt mainly with Kathleen. She was friendly, approachable and professional at all times, as were all members of the Newquay team involved in the sale. We were kept fully updated at all times and, from valuation ...
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Good
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Dec 21,2018
Dec 21,2018
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Kathleen and Octavia could not have been more helpful Kathleen found us a house very quickly and Octavia showed us around the house all very professional and without fuss thanks for being there when we needed you sue and David...
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Good
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Dec 10,2018
Dec 10,2018
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The whole team at Bradley's have been excellent. From taking good quality pictures of our property to great marketing. They then sold our property almost immediately and then continued to chase the whole sale through to completion. They were always available to assist us with ...
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Comment on agent fees
Not the cheapest but certainly worth every penny.
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Dec 08,2018
Dec 08,2018
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We found Bradleys staff friendly and down-to-earth. We needed to get back on the market very quickly with them as new agents and they were responsive to this and created a good advert. They also made edits quickly when requested. More expensive than internet companies ...
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Comment on agent fees
Just about acceptable although I think the flat minimum rate was a bit high for people selling property valued below £200,000. Could be more competitive.
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Dec 04,2018
Dec 04,2018
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I cannot rate David highly enough, he is highly knowledgeable, professional and really went the extra mile for us! thank you so much...
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Fees were really reasonable!
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Dec 03,2018
Dec 03,2018
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From start to finish and then afterwards, the Newquay branch of Bradleys excelled. We were in the expert hands of Michelle & couldn't have asked for a better service. It was the most enjoyable house purchase experience we have ever had.. Many thanks Michelle!!!...
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Nov 30,2018
Nov 30,2018
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Richard and his team were really helpful especially seeing I was dealing with a confused seller.
They took there time to explain things to her which made things go as smoothly as they could...
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Nov 27,2018
Nov 27,2018
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The service from Kathleen at Bradleys has been amazing! As a landlord looking to rent out my flat, I called several estate agents in the area, but Kathleen was hands down the most efficient and the only estate agent I ended up needing to see, ...
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The fees seem very reasonable.
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Nov 19,2018
Nov 19,2018
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Michelle & the whole team of the Newquay office are just amazing!
Octavia was amazing too, she got in contact just so quickly as soon as she had the positive answer from the Landlord - thank you so much, highly appreciated.
Michelle has done everything to ...
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Extremely helpful, lovely attitude - absolutely great!
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Nov 19,2018
Nov 19,2018
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Thank you to everyone at the newquay branch for being very helpful during the 6/7 months it took from putting my offer in to completion date. Special thanks to kath for always getting back to me quickly & chasing me all the time. You all work well ...
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Nov 13,2018
Nov 13,2018
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Kathleen came to value my home under some difficult personal circumstances. Her bright and bubbly personality instantly made me feel at ease. She was sympathetic to my situation, listened to me, took her time in assessing my home and gave excellent advice regarding things such ...
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Oct 26,2018
Oct 26,2018
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We purchased our property in September with the assistance of Natalie who assisted the best she could when required We can say overall that the service was good from start to finish and the completion day went smoothly with no issues. There was minor issues ...
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Oct 13,2018
Oct 13,2018
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Natalie made buying our property a smooth and stressless experience , any queries she dealt with quickly , and it was very reassuring to have her work with us liaising both with the builders and solicitors and keeping us updated at all times. I would definitely recommend ...
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“Very friendly and passionate about what they do. Also very professional and happy to help with any sort of enquiries....”
Oct 03,2018
Oct 03,2018
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Very friendly and passionate about what they do. Also very professional and happy to help with any sort of enquiries. All staff were amazing from bookig a viewing over the phone to renting the property. Would definitely recommend to others....
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Good
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“We purchased our house at Nanesledan in June , Natalie was extremely helpful very professional but with a personal touch....”
Sep 11,2018
Sep 11,2018
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Natalie made buying our property a smooth and unstressful experience , any problems or queries she dealt with quickly , and it was very reassuring to have her work with us liaising both with the builders and solicitors and keeping us updated at all times , she has ...
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Agents fees fine
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Sep 09,2018
Sep 09,2018
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Natalie has made the whole process of buying our first home a pleasure. She is an utter professional, very knowledgable, gives you a real personal service and has the ability to calm you down when the solicitors are taking their time!
Thank you for making ...
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Sep 09,2018
Sep 09,2018
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Excellent service from start to finish. I would definitely recommend Bradley's to any future purchaser. I dealt with Natalie from my very first enquiry to the end of the purchase and after quite a stressful few weeks she was a great support and helped above ...
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Sep 07,2018
Sep 07,2018
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I found the service in Bradleys Estate Agents in Newquay excellent! It was very helpful to have David the financial advisor available to show me the mortgage rates and explain to me the best deal based on what I can afford, Also setting up House ...
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Aug 27,2018
Aug 27,2018
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Staff at Bradley's Newquay branch and also their Move In and Vacate teams have been very helpful during the recent change over of tenants. They are very knowledgeable about the processes involved and of local markets. Richard has always been very friendly and helpful and ...
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We are very happy with their fees and service provided
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Aug 25,2018
Aug 25,2018
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As first time buyers, Kathleen helped us massively with pretty much everything. She was constantly giving us updates and chasing information we needed. She made to whole process less daunting and we successfully bought our first home! Cannot thank her enough!...
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Aug 25,2018
Aug 25,2018
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Having had Bradleys Estate Agents looking after our property letting for the past 2 years we have found Octavia professional and very friendly in all our dealings and would certainly recommend her services...
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Aug 24,2018
Aug 24,2018
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A really positive and seamless experience for both the sale and purchase process. What was promised was delivered within agreed timescales with excellent communication throughout the process...
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Excellent communication
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Aug 24,2018
Aug 24,2018
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Richard came to value our house. Was brilliant, very helpful and professional. Talked us through every stage. Would highly recommend...
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Aug 21,2018
Aug 21,2018
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Kathleen has been wholly professional and supportive in this somewhat emotional process of selling my house. She has worked efficiently, guiding me through more difficult issues and consistently puts me at ease. Kathleen has a positive, calm nature which has helped me immensely throughout....
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Comment on agent fees
The fees are average in comparison to other estate agents. It has been worth the money for me for the reassurance and support I have experienced from the whole team.
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Richard
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Octavia
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Kathleen
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David
(22)
Alex
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.
2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Last updated at 1:00 PM 06/02/2018 by Richard
2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Best Estate Agent in Newquay 
